Covid-19

We care about our community and we want to make sure you are safe!  Acupuncture boosts the immune system and reduces anxiety, two things that are very much needed right now!  Things can change rapidly so please check our online scheduler for the most up to date schedule.  At this time we are operating by appointment only and the schedule is subject to changes!  

What else are we doing at TCA:

-Per the city of Tempe we are requiring all patients and staff to wear a mask at all times while in the clinic.  All patients are being verbally screened before they enter the treatment room.  

-The CDC has recommended at least a 6 foot distance between people.  We are now booking fewer appointments each hour and allowing fewer people in the clinic at a time.  We are also staggering the appointment times to keep clinic traffic to a minimum and have removed many recliners from our treatment room.  We ask that if you arrive early to your appointment to please wait in your car to help keep the waiting room empty.  Additionally, we are not allowing patient family members to wait in the clinic during family members’ appointments.  

 

-As always, we thoroughly sanitize our hands before and after every patient contact.  We ask you to use the touch free hand sanitizer station when you enter AND leave the clinic.  

 

-Sheets are laundered after each patient.  Chairs, recliner handles and buckets are thoroughly disinfected after every patient.  We are now a BYOB facility (bring your own blanket). 

Part of keeping you safe is making sure things are disinfected while not continuously over exposing you (and ourselves) to harsh or dangerous chemicals. We do use several different products in our clinic to make sure we are adhering to all guidelines but the main disinfectant we use is not only more effective than chlorine bleach at killing viruses, it is also non-toxic! Thanks to our on-site machine we are able to chemically generate the disinfectant right at the clinic so we don’t have to worry about a disruption in the supply chain.  

-Our staff is doing a daily morning temperature check before we are allowed to come to work.  We will stay home if we become ill or have any symptoms at all.  We are currently asking you to do the same.  If you have been sick recently, had a fever recently, or are currently sick, we will re-schedule your appointment to a later date.  You must have been symptom free for at least 10 days before re-scheduling.   

-Our clinic director, Amanda, is temporarily limiting her hours.  Thank you for your patience as we restructure some of our office systems.  

How can I help?

We are doing everything we can to try to keep our doors open.  Stay at home orders have been lifted but we are still operating at a very low capacity due to social distancing measures.  We are offering several different ways you can help keep TCA going in our online store

Other Policy changes

-Gloves are not allowed in the clinic due to cross contamination

-Cosmetic acupuncture is temporarily unavailable

-We now have a Pay It Forward system!   

-We are operating on limited appointment slots right now.   We have an extremely lenient 3 hour cancellation policy because we understand that life happens!  Appointments cancelled without 3 hours notice will be charged the full price of the appointment.  

-If you are sick for any reason we will need to cancel or reschedule your appointment to another time.  It really does help us out if you give us as much notice as possible but if you are unable to give 3-hours notice, if you are sick, we will waive the fee as long as you contact us before your appointment time.