The last six months have been a roller coaster for everybody and we appreciate how supportive and truly awesome you all have been!
Over the course of the pandemic businesses have had to adjust to new systems and unpredictable financial environments. In March TCA restructured the systems in our clinic in order to meet local, state, and federal guidelines for healthcare facilities. The operational costs have continued to increase due to the changing regulations. At the same time, the revenue has continued to decrease due to a reduction from 10 to 6 recliners to keep the treatment room safely socially distanced. Throughout these struggles we have held optimism that it would not be long before the clinic would have the opportunity to financially catch back up.
Here we are over 5 months later…and we aren’t ready to throw in the towel, but the clinic is admittedly on the ropes. The previous $4 increase we implemented to our sliding scale is not feasible to sustain the clinic through long term adversity….darn that optimism! The reality is that we will be able to keep our doors open for another 6-8 months at our current numbers. Recent Covid-19 trends in AZ are hopeful and we are grateful and excited to see things potentially taking a positive turn! Unfortunately, even with positive trends, we simply do not know how long businesses will need to operate at limited capacities to do so safely. It is our goal to do everything we can to make sure we are offering safe and affordable Acunaps for many, many years to come.
In order to keep TCA viable under ongoing constraints, effective August 24, our new pricing structure is as follows:
$30-50 Sliding Scale For all Returning Patients
We realize these are tough financial times for many! If you are a return patient & financial difficulties are preventing you from scheduling, please let us know.
How can I help?
We are a 100% word of mouth business. It really helps us out when you spread the word about affordable acupuncture to your friends and family!
Give the gift of healing with our Pay It Forward program! With a $10-$50 purchase you help support TCA & those who have lost income due to Covid-19 at the same time! For even more warm fuzzies, consider buying a family member a TCA gift card to introduce them to the stress reducing benefits of Acunaps!
Keeping you safe at TCA
At this time we are operating by appointment only. Please check our online scheduler for the most up to date schedule availability.
If you are sick for any reason we will need to cancel your appointment to another time. It really does help us out if you give us as much notice as possible. If you are unable to give advance notice, we will waive the cancellation fee as long as you contact us before your appointment time. We will need you to wait until you are symptom free for 10 days before rescheduling.
What else are we doing at TCA?
-All patients and staff are required to wear a mask at all times while in the clinic. Please make sure your mask covers your mouth AND nose and that it is valve-free. All patients are being verbally screened before they enter the treatment room.
-The CDC has recommended at least a 6 foot distance between people. We are booking fewer appointments each hour and allowing fewer people in the clinic at a time. We are also staggering the appointment times to keep clinic traffic to a minimum and have removed many recliners from our treatment room. We ask that if you arrive early to your appointment to please wait in your car to help keep the waiting room empty. Additionally, we are not allowing patient family members to wait in the clinic during family members’ appointments.
-As always, we thoroughly sanitize our hands before and after every patient contact. We ask you to use the touch free hand sanitizer station when you enter AND leave the clinic.
-Sheets are laundered after each patient. Chairs, recliner handles and buckets are thoroughly disinfected after every patient. We are now a BYOB facility (bring your own blanket). We also have two high grade UV/HEPA air purifiers running at all times in the treatment room.
–Part of keeping you safe is making sure things are disinfected while not continuously over exposing you (and ourselves) to harsh or dangerous chemicals. We do use several different products in our clinic to make sure we are adhering to all guidelines but the main disinfectant we use is not only more effective than chlorine bleach at killing viruses, it is also non-toxic! Thanks to our on-site machine we are able to chemically generate the disinfectant right at the clinic so we don’t have to worry about a disruption in the supply chain.
-Gloves are not allowed in the clinic due to cross contamination
-If you have traveled to the following states we ask that you wait 10 days from your arrival back home to book an appointment: Florida, Texas, California.
Thank you for cooperation!