Your scheduled appointment time is the actual time your treatment starts. Please arrive a few minutes early to account for payment and rescheduling needs.
Please arrive to your first appointment 10 minutes early. It is recommended that you have eaten within an hour of the treatment, even if it is just a snack. Please wear loose fitting clothing so that the practitioner has access to the acupuncture points. Pants should easily roll up to the knees and sleeves should roll up easily to the elbows. Plan on your first visit being about 1 hour long. Return visits are roughly 45 minutes.
You may cancel or reschedule an appointment by using our online scheduling system. You may also send us an email or leave us a voicemail if it is outside of normal business hours. Please note that there is a $15 cancellation fee for missed appointments or appointments that are cancelled or rescheduled with less than 3 hours notice. If you have purchased a package, 1 treatment credit will be deducted in lieu of the cancellation fee. Accounts with a balance that exceeds $20 are automatically deactivated until the account is paid in full. Thank you for your understanding.