(Please note that by using our online booking system you are agreeing to our cancellation policy below).
You can easily cancel/reschedule an appointment by using our online booking system or giving us a call. You can also leave us a voicemail if it is outside of our operating hours. Unlike most clinics that have a standard 24-hour policy, we have a schedule friendly 12-hour policy! As long as you give us 12 hours of notice to change/reschedule your appointment you will not be charged for the appointment. Please note, a credit card is required in order to book an appointment and will be charged the full price of the appointment for any appointment that is cancelled or rescheduled with less than 12 hours notice. We want to continue to offer low cost treatments, these fees are in place to ensure the clinic is properly funded to keep our prices low for you!