Your scheduled appointment time is the actual time your treatment starts. Please arrive a few minutes early to account for payment and rescheduling needs.
Please arrive to your first appointment 10 minutes early. It is recommended that you have eaten within an hour of the treatment, even if it is just a snack. Please wear loose fitting clothing so that the practitioner has access to the acupuncture points. Pants should easily roll up to the knees and sleeves should roll up easily to the elbows. Plan on your first visit being about 1 hour long. Return visits are roughly 45 minutes.
You can easily cancel or reschedule an appointment by using our online booking system. You can also leave us a voicemail if it is outside of normal business hours. Please note, you will be charged the full price of the appointment for appointments that are cancelled or rescheduled with less than 3 hours notice. For return visits the fee is assessed at the bottom of the sliding scale. If you have purchased a promotional package, 1 treatment credit will be deducted in lieu of the cancellation fee.